SUT is an excellent solution for unified communications, but it is not the only option for unified communications for a Lotus Notes shop. Most of the major telephony vendors have created their own plug-ins that leverage the open Eclipse architecture of Sametime Standard to integrate their telephony features.
Although each telephony provider integrates its capabilities in its own ways, at a high-level there are broad similarities in the features each has implemented. This typically includes:
- Voice mail integration
- Phone control (desk phones & soft phones)
- Phone presence
- Audio conference integration with Sametime web conferencing